Using the News Room

The Harmony Behavioral Health News Room delivers the latest WellCare provider newsletters, articles on topics of behavioral health interest and other useful information right to your screen. Simply click on the link for your state above to browse the contents.
 
The Harmony Behavioral Health Web Portal

Introduced in October 2005, the Harmony Behavioral Health web portal provides participating behavioral health providers the opportunity to register and use the many useful features and functions on our secured web pages, 24 hours a day, 7 days a week. Aside from general information regarding the company, articles on behavioral health topics, useful forms and various links to other web sites available to all users, the web portal allows registered users to check member eligibility, review the status of claims and perform many other useful functions that save time and money. 

Helpful Reminders

• Always verify member eligibility before providing behavioral health services
• Determine whether or not the member has other insurance coverage and coordinate benefits when appropriate
• Become familiar with health plan member benefits, co-pays, deductibles and coverage limits
• Only request and provide behavioral health services that are medically necessary
• Check remaining services under open authorizations before requesting additional behavioral health services
• Submit claims within the filing timelines and ensure that all required fields are completed and the information is accurate 

Registration is Quick and Easy

Harmony Behavioral Health encourages our participating provider network to take advantage of our easy-to-use web portal instead of making a telephone call to check member eligibility, obtain claim status and other useful functions. Simply go to the “REGISTRATION” tab and follow the prompts.
 
Not a Participating Provider?

Why not apply today? We are continuously looking for institutional and non-institutional behavioral health providers, including Community Mental Health Centers, hospitals, crisis stabilization units, groups and individuals to join our growing network. We are interested in licensed and board certified psychiatrists, psychologists, and other licensed behavioral health professionals, behavioral health providers servicing multiple lines of business (i.e., Medicare, Medicaid, and State Children’s Health Insurance Programs), and providers capable of serving health plan members of all cultures and languages. If you are interested in becoming a participating behavioral health network provider, simply go to the “PROVIDER RELATIONS” tab, click on the link for your state located at the top of the page, complete a “Letter of Intent” and “W-9”, and fax the forms to us at (813) 262-2982. One of our Provider Relations Associates will be in touch.
 
Technical Support

Need technical support or have questions? Go to the “CONTACT US” tab and submit your query on-line. Associates are available to assist you during regular business hours, Monday through Friday, 8:00 am to 5:00 pm. You may also call us toll-free at (800) 960-2530 during regular business hours and select the automated service prompts “2” and then “4” to speak with an Associate.